Available for Remote Work

Ira Gonzaga

Virtual Assistant & Administrative Support Specialist

Detail-oriented and highly organized. I help businesses streamline operations, manage communications, organize information, and provide reliable day-to-day support so business owners can focus on growth.

Explore Services Get in Touch

Reliable

Deadline-driven and consistently organized.

Confidential

Secure handling of sensitive client information.

Adaptable

Fast learner across complex, modern software suites.

Client-Focused

Tailored assistance optimized to free up your schedule.

Services I Offer

Comprehensive remote business support structured to optimize operations and handle daily tasks efficiently.

Administrative Support

Email & inbox organization
Calendar & appointment management
Data entry & spreadsheet tracking
File organization & reports creation

Customer Support

Chat & email inquiry management
Client onboarding assistance
Resolution handling & follow-ups
Professional brand voice representation

Scheduling & Coordination

Interview scheduling & booking
Meeting arrangement & reminders
Internal team communications support
Large-scale event & class scheduling

Research & Data

Deep online & internet research
Competitor & industry profiling
Data collection and cleanup
Informative reporting & summaries

Social Media Support

Active community management Platorm comment tracking & moderation
Asset updates & layout scheduling
Content calendar alignment support

Google Workspace Automation

Clean system structure in Drive
Optimized Sheets tracking assets
Standardized Docs template setups
Essential automation of core tools

Featured Work

Examples of social media asset kits, module guides, and content layouts designed to maintain clean aesthetic brand identities.

Course Creation Social Media Assets Portfolio Graphic

Graphic Layout & Branding

Course Creation Layout Suite

Experience Highlights

A timeline of professional support and remote operations excellence.

Customer Service Representative / Scheduler / HR Assistant

July 2025 - March 2026

AZPIRED INC. — Cebu City

Managed client inquiries through email and messaging platforms, ensuring timely and professional responses.
Maintained spreadsheets to track client concerns, internal reports, and operational updates.
Coordinated schedules and communication between clients, applicants, and department heads[cite: 2].
Assisted with administrative tasks including interview scheduling, applicant coordination, and document management.
Prepared email and SMS communications for interview confirmations and follow-ups.
Supported internal workflow organization and task prioritization to improve operational efficiency.
Handled confidential information with strict professionalism and discretion.

Online Community Admin

Volunteer Experience

Jobmania Game Community — Remote

Moderated and managed an online gaming community, ensuring adherence to community rules and guidelines.
Responded to player inquiries and resolved issues to maintain a positive community environment.
Assisted in organizing in-game activities and announcements to increase player engagement.
Monitored community feedback and reported concerns or suggestions to maintain healthy community interaction.

Tools & Ecosystem

Proficient across platforms engineered for secure remote tracking and production.

Google Workspace (Docs, Sheets, Drive, Calendar) Google Analytics Microsoft Teams Slack Notion Shopify AnyDesk Spreadsheet Reporting Data Tracking

Verified Certifications

SMART Android Mobile Apps Development for Beginners

TESDA

Compute Cloud Services

Huawei Talent Online

Google Analytics for Beginners

Google Analytics Academy

Advanced Google Analytics

Google Analytics Academy

Let's build an efficient workflow

Delegate your administrative overhead and focus on business scalability. Reach out directly to consult on setting up operations.

Open Communications